CHARGEBACK
- The single biggest avoidable drains on a company’s profitability are deductions by its customers as a result of compliance violations and a slow response to resolving chargebacks.
- Hundreds / Millions of dollars get deducted by retailers at various stages from the payables to their suppliers.
- Retailers have made deductions a profit centre with large sums of money that never get cleared and eventually taken by the retailer.
- Small to medium sized manufacturers, importers and suppliers run on tight budgets.
- As margins are squeezed on selling prices, compromises are made on operations to keep down overheads.
- The chargeback department is one of the departments which are often neglected.
- Most often clerical level staff is used to perform this work and in most instances the staff is hard pressed to keep up with the volume of the work thus creating a backlog.
- Chargebacks in most situations require a lot of effort to put together before these can be analyzed.
- The backlog as it builds results in delayed resolution to deductions most often making it uncollectible.
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Services we offer:
Instead of whole process one can also outsource a particular activity like:
- Chargeback Analysis (to know the reason): We are familiar with various retailors web portals like Wal-Mart, JC Penney, Macy’s, Target Stores, Belk, Nordstrom, Dillards etc. and can download related information.
- Submit online dispute forms to request claim detail and/or dispute with supporting document for existing claim.
- Analysis of various customer’s online trial balance to know about future chargebacks and payments
- Factor Reconciliation with ledger account including follow-up on past dues and disputed item.
- Bank Reconciliation Statement.
- Chargeback Information Compilation
- Chargeback Accounting
Our Team:
- Our team is well experienced and consist of professionals, middle level staff and entirely familiar with handling of Chargeback disputes between US Retailers and their suppliers.
- Our team have a thorough understanding of business, financial processes and information, and have worked creatively and successfully. We have thorough understanding of Retailers’ vendors’ portals, routing instructions and policies.